East Riding Leisure Haltemprice

Sports facilities absolutely brilliant. Classes are just as good. 10/10 how organised it is. The Staff are all really friendly, helpful and great customer service skills. Not so sure on the pilates teacher! Think she could work on her attitude as well as how she articulates herself! The Café staff also Just seem miserable and lack customer service skills. However, I have to give credit to a lady called Sandra she has been really polite and welcoming more then once. Which is why I asked her name. The Library is brilliantly organised and again staff lovely and friendly. The sessions at the library for children is brilliant, all singing along which is lovely to see. All in all brilliant place to go just personally I think a few members of staff maybe should do a customer service course.

Tidy, clean leisure centre with good safe equipment & regular soft play sessions for the grandchildren. Good inexpensive family cafe with decent cafe food too! On the down side, In 2 out of 4 recent visits, the cafe service was interrupted 1] "due to staff training" from 12.30pm.... (dreadful timing for leisurecentre users!). On another, 2] the till/p.o.s. system in the Cafe packed up for about 20 mins during the height of lunch service, locking the till closed & stopping all service.

This afternoon, I went swimming here with my friend and her five-year-old son, and it was a wonderful experience. The reception area and changing facilities were very clean, and both pools were not overly crowded, which allowed for comfortable swimming. It was particularly well-suited for young children, as the baby pool was a pleasant temperature.